Tackling difficult conversations in the business world can be tough. At our recent virtual breakfast forum, attendees shared and discussed how they mastered the art of breaking through tough conversations. 

Approach from a neutral perspective

Our attendees shared that combating nervousness with confidence has been instrumental in getting their point across in difficult conversations. One technique shared was to write down key points to share during tough conversations.

Preparing for conflict

We’ve all been there, when those pesky little butterflies start having a party in our stomach just as we’re about to deal with conflict head on. Most women shared that avoiding conflict is definitely something that women have a reputation for. There were a variety of key strategies shared like practicing in advance, repetition for response and positive self-talk.

Understand both sides 

One member shared that she’s mastered tough conversations through the simple understanding of communication. Understanding both your own and the other’s side when having a tough conversation can lead to effective results.

Set a goal 

When approaching angst and stress, our bodies have a natural reaction called “RUN!” Members agreed that when one is nervous approaching tough conversations, it is easy to get sidetracked and avoid the conversation altogether! Set a goal before the conversation and remind yourself to be respectful, strive to find a common solution and prepare to offer a new perspective. The ultimate goal is finding a win-win.


If you are interested in topics like these, consider joining us for our next discussion. I look forward to seeing you at one of our upcoming Virtual Forums!


About Your Columnist

Michelle Bergquist is the Co-Founder and CEO of Connected Women of Influence, as well as a featured columnist for Women Lead, the official blog of Connected Women of Influence. Michelle is a passionate advocate for advancing women in business and believes more women can and should lead the way in business, industry and enterprise. Connected Women of Influence (CWI) is a national, invitation only association where women owners, executives and professionals connect, collaborate and cultivate a vast network of high-level affiliations, resources and professional relationships.


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